Excelraise - Feed https://excelraise.com Recruiting RIGHT CANDIDATE for the RIGHT POSITION at the RIGHT TIME Tue, 28 Jul 2026 15:01:12 +0000 hourly 1 https://wordpress.org/?v=6.8.6 https://excelraise.com/wp-content/uploads/2020/11/cropped-fsfds-32x32.png Excelraise https://excelraise.com 32 32 <![CDATA[IT Service Desk Technician]]> Thu, 23 Jul 2026 14:17:47 +0000 Tue, 11 Aug 2026 14:17:47 +0000 Tue, 11 Aug 2026 00:00:00 +0000 Excelraise, LLC is a leading provider of full-service IT solutions and a talent management company headquartered in Denver, CO. At Excelraise, we specialize in IT staffing solutions tailored for government and federal clients across the USA.

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Excelraise, LLC is seeking an IT Service Desk Technician (807831) for our client in 60 Executive Park South, NE, Atlanta, GA 30329

Note

The client is seeking a local Metro Atlanta candidate with at least 2 years of Help Desk/Service Desk experience. The ideal candidate should have strong experience supporting Microsoft 365, Windows 11, Active Directory/Azure AD, and ServiceNow, along with excellent customer service, troubleshooting, and end-user support skills.

Key Responsibilities

  • Provide Tier 1 & Tier 2 Help Desk/Service Desk support.
  • Troubleshoot hardware, software, network, and application issues.
  • Support Microsoft 365, Outlook, Teams, and OneDrive.
  • Manage Active Directory/Azure AD user accounts and MFA.
  • Resolve ServiceNow incidents and service requests.
  • Configure and support Windows 11 devices using Intune and Autopilot.
  • Support printers, VPN, mobile devices, and peripheral equipment.
  • Maintain IT asset inventory and documentation.
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