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Network Operations Center Technician (Night Shift Position)

Contract Excelraise Internal Jobs posted 3 days ago in Information Technology
  • CLEMSON CAMPUS, CLEMSON SC 29634 View on Map
  • Post Date : December 19, 2024
  • Apply Before : December 27, 2024
  • Salary: $35.00 - $40.00 / Hourly
  • Applications 4
  • View(s) 15
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Job Detail

  • Job Code 11489 1
  • Tax Term W2 Hourly
  • Career Level Mid Level
  • Experience 4 Years
  • US Work Status US Citizen
  • Job Duration 12 Months
  • Qualifications High School Diploma

Job Description

Excelraise, LLC is a rapidly growing full service IT solutions integrator and talent management company headquartered in Denver, CO. Our valued client*s includes fortune 500 companies, Government Agencies.

Currently we are looking for a qualified individual to work as a Network Operations Center Technician (Night Shift Position) with our direct client in Clemson, SC.

***This is a Onsite Position***Night shift position***Hours are 6 PM – 6 AM, this includes weekends and holidays***

Scope of the project:

This will be a 12-month contract working at the Clemson university information technology center with the possibility of extending 36-months.

Daily duties / responsibilities:

  • Monitors, tests, maintains and repairs network and infrastructure elements for Clemson CCIT.
  • Monitors Clemson network, server, and application elements, resolve incidents and service requests and/or consult with the subject matter expert team for incident resolution. Applies simple state-of-the-art technology to meet and improve network control center.
  • Configure network and system resources, and maintain corresponding system records and documentation. Provides tier ii support as per SME agreements. Performs periodic maintenance and monitoring of computer systems. Performs pre-configured port activations on network switches.
  • Prepares and reviews documentation for use in operations for training and knowledge base. Participates in training and cross training for the tier ii. . Provides customer service for all information and/or telecommunication network systems support areas.
  • Monitors mainframe, applications and batch processing. Responds to issues, alerts, incidents, tickets and resolve incidents and service requests and/or consult with the subject matter expert team for incident resolution. Meets agreed SLA time requirements.

Required skills:

  • IP network troubleshooting
  • DNS configuration
  • Understanding of monitoring tools (SPLUNK, SOLARWINDS)
  • Microsoft office suite
  • Server batch scripting
  • Technical writing experience

Preferred skills:

  • Leadership skills
  • Strong customer service
  • Self-management
  • Web programming

Required education:

  • High school diploma or equivalent

Required skills

computer and network operating system fundamentals DNS HTTP including TCP/IP Microsoft Office Suite MLLP NDM networking protocols NTP Scripting Language experience Technical writing

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