Helpdesk System Analyst
Contract @Excelraise Jobs posted 18 hours ago in Information Technology Shortlist Email JobJob Detail
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Job ID 181742
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Job Code 800093
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Tax Term W2 Hourly 1099 Corp To Corp
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Career Level Mid Level
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Experience 3 Years
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US Work Status US Citizen Green Card Holder EAD H-1B - Temporary Visa
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Job Duration 12 Months
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Qualifications High School Diploma
Job Description
Excelraise, LLC is a leading provider of full-service IT solutions and a talent management company headquartered in Denver, CO. At Excelraise, we specialize in IT staffing solutions tailored for government and federal clients across the USA.
Excelraise, LLC values your referrals! Refer qualified candidates for our open Job Postings and earn a generous REFERRAL BONUS for successful placements. Submit referrals here: Excelraise Referral Program.
Excelraise, LLC is seeking a Helpdesk System Analyst for our client in 200 Piedmont Ave SE, Suite 1804 West Tower, Atlanta, GA.
- We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service.
- As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This role requires exceptional problem-solving skills, effective communication, and the ability to thrive in a dynamic environment.
Skills
- Strong understanding of Windows 11, Active Directory and MS O365, VPN, RDP.
- Experience troubleshooting network connectivity, VPNs, and IP phones systems.
- Certifications such as CompTIA A+, Microsoft certifications, highly desirable. Desired
Required skills
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