Excelraise, LLC is a leading provider of full-service IT solutions and a talent management company headquartered in Denver, CO. At Excelraise, we specialize in IT staffing solutions tailored for government and federal clients across the USA.

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Excelraise, LLC is seeking a Desktop Support Specialist  for our client in 286 Aviation Parkway
Elizabethtown, NC.  **The candidate will be required to work onsite in the Columbus, Bladen and Sampson County area.  The candidate will be able to expense for any required travel.

• This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests and customer software support in Elizabethtown and surrounding counties.** Travel Required**

Skills

• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
• Installing and imaging new computers and loading of appropriate software for customers.
• Installing local and network printers and other peripherals and configuration of same.
• Migrating data and user profiles.
• Documenting process and procedures related to technical field support activities.
• Demonstrates knowledge and a working experience with ServiceNow call tracking system.
• Comfortable with traveling for the role.
• All work must be completed on-site in the Columbus, Bladen and Sampson County, NC area. Do you agree to this requirement.