Excelraise, LLC is a leading provider of full-service IT solutions and a talent management company headquartered in Denver, CO. At Excelraise, we specialize in IT staffing solutions tailored for government and federal clients across the USA.

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Excelraise, LLC is seeking a Batch Operations Technician  for our client at 1915 Health Services Way, Raleigh, NC.

• Batch Operations Technician to support the day-to-day batch operation tasks and deliverables related to enterprise batch processing within the NC FAST system’s batch architecture. This position requires working outside of standard business hours to support overnight batch operations.
• The candidates must be available to rotate between three shifts (5 PM to 1 AM, 10 PM to 6 AM and 1 AM to 9 AM).

Skills

• Experience as a GMI Operator and Support specialist capable of monitoring/managing batch steps, analyzing and responding to user queries.
• Experience with batch operations, job scheduling and monitoring tools.
• Demonstrated ability to effectively communicate issues and status updates with business users, second level support, and development teams.
• Experience working with internal teams to identify opportunities to improve the product and customer experience.
• Demonstrated experience documenting processes and procedures as required.
• Experience and knowledge on Operating Systems such as Unix, Mainframe and Windows.
• Experience with relational database skills, Basic SQL programming
• Experience running shell scripts on a UNIX or similar environment; and reviewing log files.
• Experience with priority issues, calls with external/internal clients for troubleshooting issues and problem solving.
• Ability to communicate effectively in both oral and written formats.