IT Service Desk Agent
Contract Excelraise Internal Jobs posted 2 days ago in Information Technology Shortlist Email JobJob Detail
-
Job Code 766516
-
Tax Term W2 Hourly1099Corp To Corp
-
Career Level Entry Level
-
Experience 2 Years
-
US Work Status US CitizenPermanent ResidentGreen Card HolderEADH-1B - Temporary Visa
-
Job Duration 12 Months
-
Qualifications High School Diploma
Job Description
Excelraise, LLC is a leading provider of full-service IT solutions and a talent management company headquartered in Denver, CO. At Excelraise, we specialize in IT staffing solutions tailored for government and federal clients across the USA.
Excelraise, LLC values your referrals! Refer qualified candidates for our open Job Postings and earn a generous REFERRAL BONUS for successful placements. Submit referrals here: Excelraise Referral Program.
Excelraise, LLC is seeking an NC – Meck County – Service Support Analyst- Junior for our client in 3205 Freedom Dr, Charlotte, NC. ***This is a hybrid position. The candidate will be required to work onsite at least two days a week in Charlotte, NC.
- The IT Service Desk Agent I will provide front line telephone\email support to internal customers with IT related software and hardware issues.
Skills
- Experience providing support to end users w/ comp hardware and software inc. printing, installation, enterprise applications, electronic mail, and ops.
- Provide operational support for user identity management, username provisioning, system access, and password management. (Active Directory).
- Develop/Maintain documentation for proper maintenance of Knowledge Articles within the Knowledge Management Database.
- Previous experience providing IT support by phone/email.
Required skills
Other jobs you may like
-
User Support Analyst Featured
- @ Excelraise Internal Jobs
- Raleigh, North Carolina, United States
- Information Technology