Service Support Analyst
Contract @Excelraise Jobs posted 7 hours ago in Information Technology Shortlist Email JobJob Detail
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Job ID 182375
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Job Code 807321
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Tax Term W2 Hourly 1099 Corp To Corp
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Career Level Mid Level
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Experience 3 Years
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US Work Status US Citizen Green Card Holder
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Job Duration 12 Months
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Qualifications High School Diploma
Job Description
Excelraise, LLC is a leading provider of full-service IT solutions and a talent management company headquartered in Denver, CO. At Excelraise, we specialize in IT staffing solutions tailored for government and federal clients across the USA.
Excelraise, LLC values your referrals! Refer qualified candidates for our open Job Postings and earn a generous REFERRAL BONUS for successful placements. Submit referrals here: Excelraise Referral Program.
Excelraise, LLC is seeking a Service Support Analyst- Junior for our client in 5841 Brookshire Blvd, Charlotte, NC.
- Manage the day-to-day operation of the departmental specific software application or system. Identifies system requirements and solve moderately complex business problems. Assists users and trains staff on the use of applications or systems.
- Performs work with general supervision. Possesses an understanding of user needs, capacity and limitations of equipment, operating time, and desired results in order to provide solutions. Maintains strong interpersonal and communication skills.
Skills
- Define, track, and assure responsiveness to clients’ information technology problems
Prepare status reports. - Effectively coordinate, perform and complete multiple duties and assignments concurrently and in a timely manner.
- Categorize time spent, requests for service and assets according to provided definitions.
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