Excelraise, LLC is a leading provider of full-service IT solutions and a talent management company headquartered in Denver, CO. At Excelraise, we specialize in IT staffing solutions tailored for government and federal clients across the USA.

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Excelraise, LLC is seeking a Clinical Documentation Principal Trainer (Epic) for our client in Raleigh, NC.

***This is Hybrid Position***

***MUST BE A CERTIFIED CLINICAL DOCUMENTATION PRINCIPLE TRAINER FROM EPIC***

Responsibility:

• Design, build, and maintain training curriculum for clinical documentation workflows (e.g., provider documentation, templates, SmartTools)
• Deliver instructor-led, virtual, and at-the-elbow training to providers and clinical staff
• Develop training materials including manuals, eLearning modules, quick reference guides, and simulations
• Ensure training content aligns with system updates, regulatory requirements, and organizational standards
• Serve as a subject matter expert in clinical documentation workflows within the EHR (Epic preferred)
• Collaborate with application analysts and informatics teams to understand system design and changes
• Translate technical build into end-user training content
• Support go-live readiness activities and command center operations
• Identify documentation improvement opportunities through feedback, metrics, and workflow analysis
• Partner with Clinical Informatics to support optimization initiatives and standardization efforts
• Update training materials and strategies based on system enhancements and user needs
• Promote best practices for accurate, efficient, and compliant documentation
• Participate in governance structures and workgroups related to clinical documentation
• Provide input on system design decisions impacting documentation workflows
• Ensure alignment with enterprise documentation standards and regulatory requirements
• Evaluate training effectiveness through surveys, proficiency assessments, and performance metrics
• Provide ongoing support and coaching to end users
• Maintain training environment and related documentation

Basic Qualifications:

• Epic-certified as Principal Trainer in Clinical Documentation – 5 years
• Ability to work without close supervision, taking ownership of work activities, & ensuring training sessions & materials meet Epic’s standards.
• Experience with clinical documentation improvement (CDI) practices
• Familiarity with regulatory and compliance standards (e.g., Joint Commission, CMS)
• Experience supporting large-scale EHR implementations or upgrades
• Certified in developing the Epic training environments.